Get free lifetime printer service and easily order supplies with Xerox eConcierge®

Our free Xerox eConcierge program is easy to install and use. It allows you to order supplies for all of your eligible equipment (Xerox, HP, Samsung, Lexmark, Brother) with just a few clicks. As long as you continue ordering supplies through Xerox eConcierge, we’ll provide free service coverage for the life of your Xerox hardware.

The Benefits of Xerox eConcierge


EARN LIFETIME SERVICE BENEFITS
Fixing a sidelined printer can be a real blow to your budget, but with Xerox eConcierge, it's free. You earn service coverage through Xerox — worth $55-$800 a year — just for buying your usual supplies.
NO MORE OUT OF TONER SURPRISES
The Supplies Assistant desktop app tracks supply levels in the background and lets you know when supplies are low. No more printer downtime waiting for supplies to arrive or pricey overnight shipping charges.
YOU'RE IN CONTROL
If you have many printers on your network, it's easy to tell the Supplies Assistant app which printers to track and which to ignore. And Xerox eConcierge is contract free — you can leave the program at any time.
END SUPPLIES CONFUSION
The Supplies Assistant desktop app identifies your printer model and tells you exactly which supplies you need.
TRACK ALL YOUR PRINTERS
You can even use Xerox eConcierge to track and buy supplies for popular Brother, HP, Lexmark and Samsung printers. All supported devices (pdf) ›
NO MARK-UPS
Your supplies come from Shop Xerox and cost the same as they do on the Shop Xerox website.